Return and Refund Policy

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• We pride ourselves on offering the highest quality merchandise and we hope that you will love your purchases. 
• Nnan gogh does not offer refunds on styles because of change of mind, but we are more then happy to exchange for another style, size or colourway.
• Free return shipping is not offered to customers. 
• We are always happy to help with sizing enquires to prevent the need to exchange.
• If you choose to return your item please contact our (nnangogh@yahoo.com) with your name, order number, and detail of why you wish to return your item. 
• Items must be unworn, in original condition and packaging with tags attached. If the tags have been cut off and pinned, or secured back on in anyway, the item will not be accepted back. For swimwear, the hygiene sticker must remain in original condition and not removed, replaced or altered. Nnan gogh will not accept exchanges if the hygiene sticker has been removed or altered.

• Please note that all of our fabrics are made by hand, so slight irregularities are part of the design and beauty.
• All items to be exchanged need to returned within 5 days of receiving your goods. Once we have received the item for exchange, please allow another 2 business days for your exchange to be processed and re-sent.
• All of our styles are inspected before being shipped to ensure the highest quality garments are being sent to you. 
• We are happy to replace, repair or refund due to a manufacturing fault but not normal ‘wear and tear’.

Please follow the care instructions to take good care of your garment.

If you have any other customer service enquiries please “contact us”